Infrastructure Charges Recovery

Infrastructure Charges Recovery

Central Highlands Regional Council

Significant enhancement of council’s financial position and resolution of systemic, post-amalgamation inefficiencies. 

Central Highlands Regional Council engaged Infinitum Partners to lead a challenging collection and reconciliation process after a $48 million amalgamation legacy of outstanding Infrastructure Charges was identified.

This significant number of unallocated and uncollected Infrastructure Charges were identified via a complex interrogation and investigation process supported by the Infinitum Partners team.

In close collaboration with council, the team then executed a deeply immersive approach to ensuring strong data integrity, and detailed accountability occurred every step of this complex recovery process.

In addition, the team worked closely – and sensitively – with a significant number of council’s customers to communicate about the outstanding charges, negotiating payment plans and undertaking the formal legal collection and reconciliation of the entire $48 million, with just $93K requiring legal pursuit within 12 months.

The outcome was a game changer for council, significantly enhancing their financial position for FY20/21 and ultimately resolving ongoing post amalgamation accounting and systems issues related to the (now settled) outstanding infrastructure charges.

Central Highlands Regional Council

Significant enhancement of council’s financial position and resolution of systemic, post-amalgamation inefficiencies. 

Central Highlands Regional Council engaged Infinitum Partners to lead a challenging collection and reconciliation process after a $48 million amalgamation legacy of outstanding Infrastructure Charges was identified.

This significant number of unallocated and uncollected Infrastructure Charges were identified via a complex interrogation and investigation process supported by the Infinitum Partners team.

In close collaboration with council, the team then executed a deeply immersive approach to ensuring strong data integrity, and detailed accountability occurred every step of this complex recovery process.

In addition, the team worked closely – and sensitively – with a significant number of council’s customers to communicate about the outstanding charges, negotiating payment plans and undertaking the formal legal collection and reconciliation of the entire $48 million, with just $93K requiring legal pursuit within 12 months.

The outcome was a game changer for council, significantly enhancing their financial position for FY20/21 and ultimately resolving ongoing post amalgamation accounting and systems issues related to the (now settled) outstanding infrastructure charges.

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